SME banking is a very dynamic and changing field. With growing demand, banks are shifting their focus to this sector, finding new approaches that are different from corporate banking, and creating new products to meet SMEs’ needs. This conference will discuss market segmentation which is one of the main concerns for banks, as the traditional segmentation based on the turnover of the company is not sufficient. Moreover, banks are searching for new ways to rationalize and implement cost effective practices, keep pace with changes emerging in the SME market and mitigate risks appearing in this segment.
Senior executives from leading financial institutions will share their knowledge and experience on principles and techniques of successful SME Banking.
ABN AMRO Bank, New Business Development Manager
Bank of Ireland, Head of Small Business
Deutsche Bank, Head of Product Development
Deutsche Postbank, Director Business Customers
Erste Bank, Head of Credit Restructuring
Fortis Bank, CEO Commercial Banking
KBC Belgium, Marketing Manager SME Global Service
Lloyds TSB, Head of Channels/Products and Service Management
Montepio Portugal, Director
Nedbank South Africa, Managing Director, Head of SME
Raiffeisen International, Senior SME Risk Manager
SEB Sweden, Sales Manager SME
UniCredit Group, Senior Business Consultant
UBI Banca, Head of Segment Management Small Business Banking
- How to create fitting product portfolios and offer suitable solutions for SMEs’
- Rationalising and implementing cost effective SME banking practices
- Utilising dynamic changes in SME segment and exploiting new opportunities
- Finding the right balance between Product Based vs. Relationship Based approach
- Innovative SME segmentation and building segment based packages
- Using obtained data to anticipate demands of SME customers
- Mitigating credit risks
Directors, Vice Presidents, General Managers, Regional Heads, Project Managers for SME, Risk Management, Heads of Business Banking, SME Directors, Commercial Banking, Retail Banking, Business Development, SME Product Development, Change and Implementation, Corporate Banking, Channels and Network, Heads of SME Marketing
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