Financial
     
 
 
 
Event summary:

 

It is no secret that the modern bank branch bears little resemblance to its predecessor of 20 years past. The current model aims not only to offer high quality services, but, in light of new expectations, it needs to meet high-reaching demands of diverse clientele.

 

How can branches be made into more effective sales and marketing tools? How can customer loyalty be improved through branch service? How to target and engage the customer and at what cost?   

 

Jacob Fleming’s five-star conference on Branch (R)Evolution will bring together top class experts who will share their insights on current forecasts about the future of branches.  Join us in Amsterdam to see how to bridge the gap between sales and service and catch up with actual trends in branch evolution.

 

Key speakers:

Deutsche Bank, Head of Sales Network Management

Nordea, VP Multi-Channel Services

Bankinter, Head of Business Development Retail Banking

Kredyt Bank & Warta Insurance, KBC Group Poland,  Managing Director

Raiffeisen International, Head of Sales & Distribution

ING Belgium, Managing Director

Hansabank Estonia, Head of Branch Network

 

 

Key topics:

 

  • Find out how Deutsche Bank's Q110 Model functions in practice
  • Learn key findings from Bankinter’s multichannel strategy
  • Hear how KBC uses 3rd level bancassurance to leverage the possibilities of her retail network
  • Develop a customer-centric sales & service model following the example of Fortis
  • Re-discover the role of the branch in the multi-channel world
  • Maximize branch profitability and branch design
  • See how to transform your branch into an effective sales & marketing tool

 

Who should attend:

CEOs, Senior Vice Presidents, Vice Presidents, Heads, Managing Directors of:

 

Retail Banking, Branch Network, Channel Management & Development, Channel Delivery, Sales, Service, Sales Support, Marketing, Distribution, Strategy, Customer Segmentation, CRM, Strategic Planning, Business Development

 

Request brochure:
 
Event info:
Tel.: +421 257 272 131
Fax: +421 253 632 370
events@jacobfleming.com
Sponsorship info:
Tel.: +421 257 272 133
Fax:  +421 253 637 777
Email: sponsorshipba@jacobfleming.com
 

Joint Gold Sponsors

 

      

IBM (world leader in IT services and consulting with deep expertise in the Retail Banking Industry) and Avaya (market leader in offering Intelligent Communication Solutions) have developed a joint value proposition for Front-Office Banking to help Banks improve employee productivity and get the most from each customer relationship.

Silver Sponsors:

 

IND Group, with its unique philosophy for “The Banking Front-Office Technology”, is one of Europe's leading providers of bank branch renewal and multi-channel banking solutions. With its integrated, component-based development approach, IND’s software architecture enables financial institutions to orchestrate their individualised front-office banking and intensify contacts or channel transactions.

 

Finantix provides component-based, multi-channel software solutions for financial institutions supporting all critical processes of a delivery organization to better service clients and increase sales. To retail, private, corporate banks as well as insurance companies Finantix offers an unparalleled array of client-centric, process-oriented financial components for: retail advice and financial planning; branch innovation; lending and mortgage origination; bancassurance; wealth management and private banking; CRM; fund and unit trust supermarkets; brokerage and banking services; SME and corporate banking. http://www.finantix.com/

 

Atos Worldline is a major European player in the processing of high-volume electronic transactions. It specialises in end-to-end payment services including issuing, acquiring and developing payment technology solutions; card processing; CRM and eServices (internet, voice and mobile services). With the focus on technological innovation, Atos Worldline implements its solutions in processing or integration mode.

 

 

Co-Sponsor:

 

 

 

Media Partner:

 

Report Buyer is the intelligent way to buy market research online. Browse and choose from a current and comprehensive range of specialised intelligence from leading publishers covering most industry and market sectors. Trusted by information professionals across the world, Report Buyer’s mission is to help you find the right business intelligence. www.reportbuyer.com

 

Future Banking www.banking-gateway.com

Published in association with the European Banking Federation in February and October of each year, Future Banking is sent to over 12,000 C-level executives across Europe in the Financial Services industry. With the changing demands of today's customers, as well as increased regulation, banks have had to start looking closely at their business and IT infrastructures, both back-office and front-end, in order to not only adapt to these changes, but also meet this customer service challenge. The publication aims to tackle issues such as the increasing number of regulations hitting Financial Services firms, the need for organisations to update their ageing Core Banking Systems, and at how European banks in particular seem to be limited in meeting their business objectives due to inadequate corporate and IT systems and processes.

 

VRL KnowledgeBank is a unique global brand renowned for innovative, independent thinking, trend analysis and forecasting in financial and professional services markets. We deliver information in a range of media including newsletters, management reports, research reports, conferences, training courses, newswires and on-line databases. VRL KnowledgeBank has unrivalled sector knowledge of the following industries:

  • Accountancy
  • Asset Finance
  • Cards, payments & Consumer Finance
  • Retail Banking
  • Wealth Management

Emerald Group Publishing Limited is the world’s leading publisher of Management Research. The company currently publishes over 190 journals in the fields of management, information science and engineering. Emerald has always stressed the importance of internationality and relevance to practice in its publishing philosophy and these two principles remain the corner-stones of our editorial objective. For further information visit our website www.emeraldinsight.com or e-mail rmachkova@emeraldinsight.com

 

CEE Portal bring the CEE Business Community together by providing a one-stop-site with links and information on the networks operating in this fast developing environment.

 

There is no point in spending a fortune acquiring new customers, if the old ones are leaving in droves.

Read LoyaltyOnline every day for the latest on CRM, call centres, loyalty rewards, customer data and the market from international contributors with impressive industry track records. Subscribers also receive a weekly email update with all the week's latest news.

 

Business Money was established in 1993 with the launch of the first dedicated commercial finance journal in the UK.  The full colour, perfect bound magazine includes valuable product and company news but also includes insightful features on the state and development of business finance in the UK and worldwide.
Business Money regularly hosts industry events, has developed a popular conference program, delivers bespoke research to commission and provides professional support desk services to SMEs, advisors and introducers.  Available by subscription and reaching over 90 countries, Business Money is the industry journal. Recent UK research demonstrates our quality and reliance.

 

EUbusiness.com is the pre-eminent source for online business information about the European Union. It provides business news and information about the EU to some of Europe's senior business people and public-sector decision-makers, as well as visitors from many of the EU’s trading partner countries around the world.

 

Top of the page